Frequently Asked Questions
For help follow the link below to raise a ticket:
Emails:
- Finance related support
- Student Portal related support
- Learning management System (LMS) related support
- Admission related support
- Library Related Support
6. Web Related Matters
Other Contacts
| Main Office | Academic Office | Deputy Vice Chancellor (AA) | Meru Town Campus | Social Links |
| P.O Box ,972-60200 Meru KenyaPhone:+254 799529958+254 799529959+254 712 524 293+254 777 524 293Email: info@must.ac.ke |
Registrar (AA)
Email: registraraa@must.ac.ke |
dvcars@must.ac.ke | Email: towncampus@must.ac.ke | |
| Hospital Hotline in Case of an Emergency: 0743797565 | ||||
Local Phone Extensions:
| Docket | Extension Number | Staff Name | |
| 1 | Chief ICT Officer | 118 | Joyce Mwenja |
| 2 | Senior ICT Officer(System Administrator)
Web Administration |
119 | Francis Njiru |
| 3 | ID’s Support
User Support |
120 | Evans Guantai |
| 4 | Network Administration | 203 | Alfred Mugendi |
| 5 | Network Administration | 270 | Joseph Gitonga |
| 6 | Systems Development and Support | 209 | Alfred Kimotho |
| 7 | System Support | 251 | Victor Mucheke |
| 8 | System Support | 251 | Laban Kiriinya |
| 9 | ICT Support | 120 | Judith Kathambi |
am not able to access my portal account. information I get is that my reg no. is invalid…my reg no is psm594-0112/2011
To avoid revealing your login details,write to ict@must.ac.ke. your effort is appreciated.
am a second year first semester REG NO. BS104-0215/2014 ID NO. 28256626doing diploma in purchasing and supplies management, i cannot access my student portal since when i enter my ID number as a password the result is ”check crendetials”
To avoid revealing your login details,write to ict@must.ac.ke. your effort is appreciated.
I cannot acces my portal it is bringing up some complications my reg no.AG001/6018/014 and my cell phone 0725328959
To avoid revealing your login details,write to ict@must.ac.ke. your effort is appreciated.
hellow, i cannot access my portal and when i try it tells me ”sorry, your academic status does not allow you access to this resource’.
my reg no. is, BS104-3207/2014, and ID no. is, 32813015. please assist.
To avoid revealing your login details,write to ict@must.ac.ke. your effort is appreciated.
hellow, i cannot access my portal and when i try it tells me ”sorry, your academic status does not allow you access to this resource’.
my reg no. is, BS104-3207/2014, and ID no. is, 32813015. please assist.
To avoid revealing your login details,write to ict@must.ac.ke. your effort is appreciated.
Hello Jolydine. did you write to ict@must.ac.ke?
I cannot access my portal.when I try to access it l’m brought to attention that my reg.number is invalid.this is my reg no sc207/0041/14.please help.
To avoid revealing your login details,write to ict@must.ac.ke. your effort is appreciated.
when am trying to log in to students portal so as to access my fee statement;access is denied why?please help
To avoid revealing your login details,write to ict@must.ac.ke. your effort is appreciated.
I am unable to open the student portal using my school details as follows: CT203/0001/14
Am undertaking IT going to year two,will be glad to hear from you on the retification
To avoid revealing your login details,write to ict@must.ac.ke. your effort is appreciated.
hey? am getting an invalid registration number when I try to login the student portal. my reg number is SCS591-0140/2012
ID. NO 30232277
To avoid revealing your login details,write to ict@must.ac.ke. your effort is appreciated.
Hello,iam a a third year student.I can not access the student portal and i had registered with your office.Please assist,thank you.
STUDENT ID- psm594-0075/2011
NATIONAL ID- 28508120
To avoid revealing your login details,write to ict@must.ac.ke. your effort is appreciated.
I cannot access my student portal account since my id number to use as a password is not updated into the system.THANKYOU.
To avoid revealing your login details,write to ict@must.ac.ke. your effort is appreciated.