Frequently Asked Questions
For help follow the link below to raise a ticket:
Emails:
- Finance related support
- Student Portal related support
- Learning management System (LMS) related support
- Admission related support
- Library Related Support
6. Web Related Matters
Other Contacts
| Main Office | Academic Office | Deputy Vice Chancellor (AA) | Meru Town Campus | Social Links |
| P.O Box ,972-60200 Meru KenyaPhone:+254 799529958+254 799529959 +254 712 524 293 +254 777 524 293 Email: info@must.ac.ke |
Registrar (AA)
Email: registraraa@must.ac.ke |
dvcars@must.ac.ke | Email: towncampus@must.ac.ke | |
| Hospital Hotline in Case of an Emergency: 0743797565 | ||||
Local Phone Extensions:
| Docket | Extension Number | Staff Name | |
| 1 | ICT in-charge | 118 | Joyce Mwenja |
| 2 | Systems Administrator | 119 | Francis Njiru |
| 4 | ID’s Support | 120 | Evans Guantai |
| 5 | User Support | 272 | David Mwangi |
| 6 | Network Administrator | 203 | Alfred Mugendi |
| 7 | Network Administration/User Support | 203 | Dismas Kitaria |
| 8 | Network Administration | 203 | Joseph Gitonga |
| 10 | Database Administration | 251 | Alfred Kimotho |
| 11 | Web Support | 271 | Antony Kiogora |
| 12 | ERP Support | 209 | Laban Kiriinya |
| 13 | ICT Support | 199 | Judith Kathambi |
appplied but have not yet gotten the email
Check your portal for the details
How long does transfer of course take
Name : Bonface Magara
Reg no : AG202/103924/20
Check this link: https://www.must.ac.ke/campus-inter-departmental-schools-transfers-successful-applicants/
I have a problem of accessing Wi-Fi since I have no password . kindly assist.
Check the portal for password details
How can I get my registration number
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Course of study
Hellow am Galm jarso liban,, i got an admission to study diploma i mechatronics engineering course to be admitted on 1st february 2019 .. but due to some resons a didnt make it , please help me to renew the course
Get in touch with the admissions office
How can be able to see if I have paid the school fees
Check the portal
hey when are 2020 class starting their lessons as per courses like information science for instance
Check this link: https://www.must.ac.ke/online-orientation-and-learning/
hello am first year student and i have paid the required fees which password am i suppossed to use to log in to the student portal
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Hello, Am Agnes, a first-year 2020 intake, school of Education. I have an issue with my student portal. Am unable to log-in. Kindly assist.
Thank You.
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study