Frequently Asked Questions

For help follow the link below to raise a ticket:

Online User Support


  1. Finance related support

  1. Student Portal related support

  1. Learning management System (LMS) related support

  1. Admission related support

  1. Library Related Support

         6. Web Related Matters

Other Contacts
Main Office Academic Office Deputy Vice Chancellor (AA) Meru Town Campus Social Links
P.O Box ,972-60200
KenyaPhone:+254 799529958+254 799529959+254 712 524 293+254 777 524 293Email:
Registrar (AA)

Email: Email: Facebook


Hospital Hotline in Case of an Emergency: 0743797565


Local Phone Extensions:

Docket Extension Number Staff Name
1 Chief ICT Officer 118 Joyce Mwenja
2 Senior ICT Officer(System Administrator)

Web Administration

119 Francis Njiru
3 ID’s Support

User Support

120 Evans Guantai
4 Network Administration 203 Alfred Mugendi
5 Network Administration 270 Joseph Gitonga
6 Systems Development and Support 209 Alfred Kimotho
7 System Support 251 Victor Mucheke
8 System Support 251 Laban Kiriinya
9 ICT Support 120 Judith Kathambi

243 thoughts on “Help

  1. Hello this is to request your office to help in repairing extension phone in the office of the CoD Business Management and also desk top in the office of the dean SBE which has problem of restarting

    1. Hellow am Galm jarso liban,, i got an admission to study diploma i mechatronics engineering course to be admitted on 1st february 2019 .. but due to some resons a didnt make it , please help me to renew the course

  2. hey when are 2020 class starting their lessons as per courses like information science for instance

  3. hello am first year student and i have paid the required fees which password am i suppossed to use to log in to the student portal

  4. Hello, Am Agnes, a first-year 2020 intake, school of Education. I have an issue with my student portal. Am unable to log-in. Kindly assist.

    Thank You.

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