For help follow the link below to raise a ticket:

Online User Support

Emails:

ict@must.ac.ke

webmaster@must.ac.ke

Local Phone Extensions:

Docket Extension Number Staff Name
1 ICT in-charge 118 Joyce Mwenja
2 Systems Administrator 119 Francis Njiru
4 ID’s Support 120 Evans Guantai
5 User Support 272 David Mwangi
6 Network Administrator 203 Alfred Mugendi
7 Network Administration/User Support 203 Dismas Kitaria
8 Network Administration 203 Joseph Gitonga
10 Database Administration 251 Alfred Kimotho
11 Web Support 271 Antony Kiogora
12 ERP Support 209 Laban Kiriinya
13 ICT Support 199 Judith Kathambi

168 thoughts on “Help

  1. am not able to access my portal account. information I get is that my reg no. is invalid…my reg no is psm594-0112/2011

  2. am a second year first semester REG NO. BS104-0215/2014 ID NO. 28256626doing diploma in purchasing and supplies management, i cannot access my student portal since when i enter my ID number as a password the result is ”check crendetials”

  3. hellow, i cannot access my portal and when i try it tells me ”sorry, your academic status does not allow you access to this resource’.
    my reg no. is, BS104-3207/2014, and ID no. is, 32813015. please assist.

    1. hellow, i cannot access my portal and when i try it tells me ”sorry, your academic status does not allow you access to this resource’.
      my reg no. is, BS104-3207/2014, and ID no. is, 32813015. please assist.

  4. when am trying to log in to students portal so as to access my fee statement;access is denied why?please help

  5. I am unable to open the student portal using my school details as follows: CT203/0001/14
    Am undertaking IT going to year two,will be glad to hear from you on the retification

  6. I cannot access my student portal account since my id number to use as a password is not updated into the system.THANKYOU.

Leave a Reply to mark mbabu Kathenya Cancel reply

Your email address will not be published. Required fields are marked *