1. Network design, planning, installation and maintenance
  2. Software and Operating system configuration, testing, installation and support
  3. Changing planning, recording and management for any change to the ICT infrastructure or development environment
  4. Software and License Control for all Software purchased for use within the University
  5. Database/Environment creation, maintenance and administration
  6. Implementation and Monitoring of the best practice information related security processes
  7. Project co-ordination for both internal infrastructure-based and the University-wide projects
  8. ICT Policy & Strategy development and implementation
  9. Maintain server functions for email, internet, databases, file storage and administration
  10. End user ICT training, Data management services and Technical Support Services
  11. Web content design and development.

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