For help follow the link below to raise a ticket:

Online User Support


Local Phone Extensions:

Docket Extension Number Staff Name
1 ICT in-charge 118 Joyce Mwenja
2 Systems Administrator 119 Francis Njiru
4 ID’s Support 120 Evans Guantai
5 User Support 272 David Mwangi
6 Network Administrator 203 Alfred Mugendi
7 Network Administration/User Support 203 Dismas Kitaria
8 Network Administration 203 Joseph Gitonga
10 Database Administration 251 Alfred Kimotho
11 Web Support 271 Antony Kiogora
12 ERP Support 209 Laban Kiriinya
13 ICT Support 199 Judith Kathambi

187 thoughts on “Help

  1. Hi,,,my student portal is not opening please help…….reg no.BS000_0079/2012….I’d 30408823

  2. cant access fee statement my registration number is SDIT-0299/2013, ID 25807775, need it urgently. thank you.

  3. I can’t access my portal please help me. Registration number HS201/0032/15
    ID number 33308260

  4. Hi, am a newly admitted student,SC203/0018/15 school of pure and applied sciences (statistics)
    please guide me on how to apply for university hostel accommodation.
    warm regards

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