About ICT Department

Welcome to the ICT Department of Meru University of Science and Technology. Our mission is to advance the university’s mission through strategic, progressive, and sustainable ICT solutions that support learning, research, and administration. We work passionately to shape a robust and reliable digital environment that meets the evolving needs of our academic community.

Our core mandate is centered on the development and implementation of comprehensive, forward-thinking ICT strategies and plans, with a commitment to:

  1. Developing adaptive University ICT Strategic Plans, Policies, Standards, Operational Plans, and Budgets that stay attuned to emerging technologies and evolving practices.
  2. Building and expanding a resilient and secure University ICT Network Infrastructure.
  3. Creating, managing, and supporting University Management Information Systems and Services that streamline administrative and academic operations.
  4. Expanding digital resources for education, both online and offline, to enrich learning and research experiences.
  5. Offering essential Institution Internet Services, focusing on educational browsing and e-mail access for the university community.
  6. Ensuring access to high-quality hardware and peripherals for all students, faculty, and staff.
  7. Providing continuous training programs on foundational and intermediate IT skills to enhance digital literacy across the university.
  8. Recruiting, retaining, and developing a qualified team of IT professionals within a structured ICT Department.
  9. Ensuring sustainable funding that supports the growth and implementation of ICT strategies.

Our core operational divisions include:

  1. Operations and User Support – Dedicated to providing responsive and efficient user support and ICT services.
  2. Database & Information Systems – Managing data resources and information systems critical to the university’s needs.
  3. Web Services & Development – Responsible for developing and maintaining university websites and communication tools.
  4. Network Infrastructure – Building and maintaining a secure and reliable ICT network.

Our services encompass:

  1. ICT User Support Services – Responsive support for all user-related ICT needs.
  2. Systems Support Services – Ensuring operational stability and support for university systems.
  3. Networking Services – Robust network support for seamless connectivity.
  4. Web Services and Communications – Development and management of web services for effective digital engagement.

We are committed to providing world-class digital services to empower our students, faculty, and staff. Thank you for choosing Meru University of Science and Technology—where innovation meets education.