Frequently Asked Questions

For help follow the link below to raise a ticket:

Online User Support

Emails:

  1. Finance related support

financesupport@must.ac.ke

  1. Student Portal related support

ictsupport@must.ac.ke

  1. Learning management System (LMS) related support

lmssupport@must.ac.ke

  1. Admission related support

admission@must.ac.ke

  1. Library Related Support

library@must.ac.ke

         6. Web Related Matters

webmaster@must.ac.ke

Other Contacts
Main Office Academic Office Deputy Vice Chancellor (AA) Meru Town Campus Social Links
P.O Box ,972-60200
Meru
KenyaPhone:+254 799529958+254 799529959+254 712 524 293+254 777 524 293Email: info@must.ac.ke
Registrar (AA)

Email: registraraa@must.ac.ke

dvcars@must.ac.ke Email: towncampus@must.ac.ke Facebook

Twitter

Hospital Hotline in Case of an Emergency: 0743797565

 

Local Phone Extensions:

Docket Extension Number Staff Name
1 Chief ICT Officer 118 Joyce Mwenja
2 Senior ICT Officer(System Administrator)

Web Administration

119 Francis Njiru
3 ID’s Support

User Support

120 Evans Guantai
4 Network Administration 203 Alfred Mugendi
5 Network Administration 270 Joseph Gitonga
6 Systems Development and Support 209 Alfred Kimotho
7 System Support 251 Victor Mucheke
8 System Support 251 Laban Kiriinya
9 ICT Support 120 Judith Kathambi

243 thoughts on “Help

  1. a. trying to login but the system is responding as in they don’t have my Id no..
    kindly help
    reg no. Hs201/0003/14

  2. when will I report to school .I deferred last year and what am I supposed to do or which will be the best procedure should I follow on the reporting date. Thank you in advance .

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