Frequently Asked Questions
For help follow the link below to raise a ticket:
Emails:
- Finance related support
- Student Portal related support
- Learning management System (LMS) related support
- Admission related support
- Library Related Support
6. Web Related Matters
Other Contacts
| Main Office | Academic Office | Deputy Vice Chancellor (AA) | Meru Town Campus | Social Links |
| P.O Box ,972-60200 Meru KenyaPhone:+254 799529958+254 799529959+254 712 524 293+254 777 524 293Email: info@must.ac.ke |
Registrar (AA)
Email: registraraa@must.ac.ke |
dvcars@must.ac.ke | Email: towncampus@must.ac.ke | |
| Hospital Hotline in Case of an Emergency: 0743797565 | ||||
Local Phone Extensions:
| Docket | Extension Number | Staff Name | |
| 1 | Chief ICT Officer | 118 | Joyce Mwenja |
| 2 | Senior ICT Officer(System Administrator)
Web Administration |
119 | Francis Njiru |
| 3 | ID’s Support
User Support |
120 | Evans Guantai |
| 4 | Network Administration | 203 | Alfred Mugendi |
| 5 | Network Administration | 270 | Joseph Gitonga |
| 6 | Systems Development and Support | 209 | Alfred Kimotho |
| 7 | System Support | 251 | Victor Mucheke |
| 8 | System Support | 251 | Laban Kiriinya |
| 9 | ICT Support | 120 | Judith Kathambi |
Hello this is to request your office to help in repairing extension phone in the office of the CoD Business Management and also desk top in the office of the dean SBE which has problem of restarting
Hello Purity,
Kindly request through: http://support.must.ac.ke:9765/portal
kindly assist with printer installation @ the Directorate of QA&CS. Thanks.
Request through: http://support.must.ac.ke:9765/portal
appplied but have not yet gotten the email
Check your portal for the details
How long does transfer of course take
Name : Bonface Magara
Reg no : AG202/103924/20
Check this link: https://www.must.ac.ke/campus-inter-departmental-schools-transfers-successful-applicants/
I have a problem of accessing Wi-Fi since I have no password . kindly assist.
Check the portal for password details
How can I get my registration number
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Course of study
Hellow am Galm jarso liban,, i got an admission to study diploma i mechatronics engineering course to be admitted on 1st february 2019 .. but due to some resons a didnt make it , please help me to renew the course
Get in touch with the admissions office
How can be able to see if I have paid the school fees
Check the portal
hey when are 2020 class starting their lessons as per courses like information science for instance
Check this link: https://www.must.ac.ke/online-orientation-and-learning/
hello am first year student and i have paid the required fees which password am i suppossed to use to log in to the student portal
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Hello, Am Agnes, a first-year 2020 intake, school of Education. I have an issue with my student portal. Am unable to log-in. Kindly assist.
Thank You.
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study